Policy

Shipping Policy

  • Domestic shipping will arrive within 2 to 3 days after orders are dropped off. We use Poslaju as our main delivery service.
  • International Shipping can take between 2 to 5 weeks and sometimes longer depending on where you are. This is a normal delivery service to reduce the cost of shipping. But please notify me if you need a fast delivery service and do not mind the extra shipping cost. Your package will include tracking service to ensure it arrives safely in your hands.
  • Please take this processing time into consideration before ordering. Fees incurred such as duties and taxes are out of my control and are your responsibility.
  • Once the package has been shipped, we are no longer responsible for what happens to them. So buyers need to always double-check the address that you provide to us. If your mail is lost/stolen through the shipping process, it is not our responsibility. We take great care in shipping it with the exact address given, put the proper postage, and package them well.

 

Returns and exchanges

  • All of our items are handmade and made to order, and because of this we do not accept returns under any circumstances, and we do not issue refunds for lost or damaged packages.
  • But please contact me if you have any problems with your order.