Policy

Shipping Policy

  • Please note that processing your order will approximately take 1 to 3 days.
  • Domestic shipping will arrive within 2 to 3 days after orders are dropped off.
  • International standard delivery will normally take 3 to 4 weeks to arrive, but do expect a delay due to service impact related to Covid-19. International express delivery is costly but provide much faster delivery. All orders are trackable, so you will know each status update on the delivery.
  • Please take processing time into consideration before ordering. Fees incurred such as duties and taxes are out of our control and are your responsibility.
  • Once the package has been shipped, we are no longer responsible for what happens to them. So you need to always double-check the shipping details that you provided to us. If your mail is lost/stolen through the shipping process, it is not our responsibility. We take great care in shipping it with the exact address given, put the proper postage, and package them well.

 

Returns and exchanges

  • All of our items are handmade and made to order, and because of this we do not accept returns under any circumstances, and we do not issue refunds for lost or damaged packages.
  • But please contact me if you have any problems with your order.